Blog

FNB Branch “Waiting Time” Results Feedback

FNB Branch “Waiting Time” Results Feedback Thank you once again to all the Community members who participated in the "Waiting Time" study, we value your feedback. Please share any thoughts or opinions you have in the comments section...

Congratulations to these members

Thanks again to all who participated in this research, if you have not yet seen the results of the Complaints Handling study please click...

The Complaints Handling Results Are Out!

Share your thoughts with us! We would love to hear your thoughts and opinions on the results of the FNB Complaints Handling Study. Leave your comments here to engage with us and your fellow community members.

How to login and more about your passwords

We introduced a new way of participating in our FNB Branch Customer Community – through an online portal. Why an online portal? To ensure your security and to protect your privacy, we have created a secure online portal where you will find all available research...

Let’s talk about Money Management

Based on an article written by the Huffingtonpost, one of the most popular aspirations in life is to become more financially stable and responsible. Overspending and overextending ourselves often comes from a place of lack and not feeling as if we have enough. It is...

10 tips to help you save on bank charges

If you can’t quite put your finger on bank charges when checking your statement every month, it is possible that you either don’t have the best banking account that suits your transacting needs or may have adopted behaviour that is costing you a bit more. Ryan...

Let FNB help you beat the branch queues

Priority Queue You have entrusted FNB with the task of helping you to keep your hard earned money safe and secure, so why not let us help you save time as well? In a consistent effort to deliver first class service to you, our valuable customers, we have thought of an...

Speed dating with your bank

Share your thoughts with us We would love to hear your thoughts and opinions on the reasons you still visit your local FNB branch. Leave your comments here to engage with us and your fellow community...