tsheteml@gmail.com
on 21st November 2019 at 1:28 pm
Thanks FNB for this innovative service, All debit orders less than 200 can be reversed without visiting the branch and in the comfort of your home, Also that lessen the work load to your call center, and saves petrol and time to your Clients
Thanks
I came across a new unauthorized debit order off my account via an sms and went in to stop it at the branch because it did not give me confirmation that it was done when I tried via the online app.
simbaclement@gmail.com
on 20th November 2019 at 2:14 am
I was recently informed of a debit order on my account, i managed to stop it from my FNB banking up and went to the concerned store for a refund. They pleaded a technical error on their system. But then this brings to question how much of our banking information do these businesses have on our bank accounts. I also wonder how many people were affected by the error
leonora.johnson@fnb.co.za
on 29th February 2020 at 11:21 am
I am just concerned that I had a new debit order being processed to my account however, I was not notified if I what this or not …. So why do we have debi-check. We need to be consistent. I reversed however, this is a bad reflection.
I have 2 in authorized debit orders that are above R200 and cannot reverse then ;they require me to go inside the bank and I cannot go there;banks are either temporary closed or the queue are too much to take.so I am now sitting with waiting for the day all is clear and my fear is that I might not get my money back.the other one was paid to a business account and cannot get it.for me to wait for that reverse order for about 14days sounds ridiculous.
Unfortunately I can’t stop a debit order on a business account. Business Banking is lagging when it come to online banking functionality.
Thanks FNB for this innovative service, All debit orders less than 200 can be reversed without visiting the branch and in the comfort of your home, Also that lessen the work load to your call center, and saves petrol and time to your Clients
Thanks
It’s great service but still limited.
It means the technology is closing the gaps.
Just love it
Very valuable, thank you.
I came across a new unauthorized debit order off my account via an sms and went in to stop it at the branch because it did not give me confirmation that it was done when I tried via the online app.
I got same problem.
Job well done
That is a very welcome tool to have access to, as thieves seem to get more and more technically savvy.
Nicely done FNB!
Very good
Great innitiav8, fraudsters where getting away with too much. Now by getting notifications we will have more insight.
i appreciated it when FNB messaged me of a new debit order on my account
Definitely as I’m not longer experiencing debit orders unknown.
I was recently informed of a debit order on my account, i managed to stop it from my FNB banking up and went to the concerned store for a refund. They pleaded a technical error on their system. But then this brings to question how much of our banking information do these businesses have on our bank accounts. I also wonder how many people were affected by the error
also started seeing a decrease in unknown debit orders, but they still creep in now and then
I am just concerned that I had a new debit order being processed to my account however, I was not notified if I what this or not …. So why do we have debi-check. We need to be consistent. I reversed however, this is a bad reflection.
I could not get my debit order reversed as the consultant told me it can’t be done during the covid-19 pandemic.
I have 2 in authorized debit orders that are above R200 and cannot reverse then ;they require me to go inside the bank and I cannot go there;banks are either temporary closed or the queue are too much to take.so I am now sitting with waiting for the day all is clear and my fear is that I might not get my money back.the other one was paid to a business account and cannot get it.for me to wait for that reverse order for about 14days sounds ridiculous.