FNB Debit Order Disputes Have Decreased

by | Aug 26, 2019 | Newsroom | 21 comments

FNB Debit Order Disputes Have Decreased

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21 Comments

  1. UAHENRY123 on 25th September 2019 at 9:09 am

    Unfortunately I can’t stop a debit order on a business account. Business Banking is lagging when it come to online banking functionality.

    • tsheteml@gmail.com on 21st November 2019 at 1:28 pm

      Thanks FNB for this innovative service, All debit orders less than 200 can be reversed without visiting the branch and in the comfort of your home, Also that lessen the work load to your call center, and saves petrol and time to your Clients
      Thanks

    • barnard6670@gmail.com on 25th July 2020 at 12:57 am

      It’s great service but still limited.

  2. Belzoe on 5th October 2019 at 10:04 pm

    It means the technology is closing the gaps.

  3. Veronnie on 6th October 2019 at 2:49 pm

    Very valuable, thank you.

  4. KimSmith on 15th October 2019 at 10:54 am

    I came across a new unauthorized debit order off my account via an sms and went in to stop it at the branch because it did not give me confirmation that it was done when I tried via the online app.

    • kgn.network1868@gmail.com on 12th November 2019 at 4:38 am

      I got same problem.

  5. phindile@sips.org.za on 7th November 2019 at 2:58 pm

    Job well done

  6. wright.petra@gmail.com on 8th November 2019 at 5:10 am

    That is a very welcome tool to have access to, as thieves seem to get more and more technically savvy.

  7. olebogengm@hotmail.com on 8th November 2019 at 2:01 pm

    Nicely done FNB!

  8. 8107135630080 on 11th November 2019 at 11:33 am

    Very good

    • claudysolomon@gmail.com on 18th November 2019 at 9:27 am

      Great innitiav8, fraudsters where getting away with too much. Now by getting notifications we will have more insight.

  9. shoaybloonat on 19th November 2019 at 1:18 pm

    i appreciated it when FNB messaged me of a new debit order on my account

  10. Lesolaise on 19th November 2019 at 2:24 pm

    Definitely as I’m not longer experiencing debit orders unknown.

  11. simbaclement@gmail.com on 20th November 2019 at 2:14 am

    I was recently informed of a debit order on my account, i managed to stop it from my FNB banking up and went to the concerned store for a refund. They pleaded a technical error on their system. But then this brings to question how much of our banking information do these businesses have on our bank accounts. I also wonder how many people were affected by the error

  12. karstensjaco@gmail.com on 20th November 2019 at 6:54 am

    also started seeing a decrease in unknown debit orders, but they still creep in now and then

  13. leonora.johnson@fnb.co.za on 29th February 2020 at 11:21 am

    I am just concerned that I had a new debit order being processed to my account however, I was not notified if I what this or not …. So why do we have debi-check. We need to be consistent. I reversed however, this is a bad reflection.

  14. mervin.miller@westerncape.gov.za on 12th June 2020 at 3:14 pm

    I could not get my debit order reversed as the consultant told me it can’t be done during the covid-19 pandemic.

  15. Mpalie on 13th June 2020 at 9:30 am

    I have 2 in authorized debit orders that are above R200 and cannot reverse then ;they require me to go inside the bank and I cannot go there;banks are either temporary closed or the queue are too much to take.so I am now sitting with waiting for the day all is clear and my fear is that I might not get my money back.the other one was paid to a business account and cannot get it.for me to wait for that reverse order for about 14days sounds ridiculous.

  16. potgi38@vwsa.co.za on 21st April 2021 at 11:04 pm

    I enjoyed the article its very informative, keep up the good service FNB.Thanks for a great bank.

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